Contact Us

Our Customer Service Center can help you with any questions concerning an existing deposit account, a recent application, or any product or service offered by Impressia Bank.

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How to contact us:

  • Call 1-888-982-4020 between the hours of 7:00 a.m. and 7:00 p.m., Monday through Friday, and 8:00 a.m. to 3:00 p.m. on Saturday

  • Contact ServiceCall or Personal eBanking for 24/7 access to your Impressia Bank accounts. Simply dial 1-866-224-7314 to gain access to your account balance, information on checks or withdrawals, verify deposits, transfer funds, make loan payments or more.

  • Email us at CustomerService@ImpressiaBank.bank.

  • For your convenience you may visit any one of our other CNB Bank division locations for all of your banking needs. Locations can be found for each division here:

      CNB Bank

      BankOnBuffalo

    ERIEBANK

      FCBank

      Ridge View Bank
SBX Loans & Lines of Credit:

  • If you are having issues processing your application, call 1-888-982-0570 to speak to a member of the SBX Credit Team, Monday – Friday 8:00am – 5:00pm EST.

  • Email the SBX Credit Team at sbx@cnbbank.bank.

Business Customers:

Get the app.

You can now download our goMobile® app on Android and iOS. No matter where you are or what mobile device you use, you have the convenience and flexibility to manage your accounts on your mobile device.

For More Information:

Contact one of our representatives to learn more about Impressia Bank.

Edvige “Rita” Camardo

VP/Regional Relationship Manager

Jess Garrity

Regional Support Manager