Contact Us

Our Customer Service Center can help you with any questions concerning an existing deposit account, a recent application, or any product or service offered by Impressia Bank.

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How to contact us:

  • Call or text 1-888-982-4020 between the hours of 7:00 a.m. and 7:00 p.m., Monday through Friday, and 8:00 a.m. to 3:00 p.m. on Saturday

  • Contact ServiceCall or Personal eBanking for 24/7 access to your Impressia Bank accounts. Simply dial 1-866-224-7314 to gain access to your account balance, information on checks or withdrawals, verify deposits, transfer funds, make loan payments or more.

  • Email us at CustomerService@ImpressiaBank.bank.

  • For your convenience you may visit any one of our other CNB Bank division locations for all of your banking needs. Locations can be found for each division here:

      CNB Bank

      BankOnBuffalo

    ERIEBANK

      FCBank

      Ridge View Bank
SBX Loans & Lines of Credit:

  • If you are having issues processing your application, call 1-888-982-0570 to speak to a member of the SBX Credit Team, Monday – Friday 8:00am – 5:00pm EST.

  • Email the SBX Credit Team at sbx@cnbbank.bank.

Business Customers:

Get the app.

You can now download our goMobile® app on Android and iOS. No matter where you are or what mobile device you use, you have the convenience and flexibility to manage your accounts on your mobile device.